Frequently Asked Questions

Yes, RxWorld is a secure site. However, it is your sole responsibility to maintain your account. This includes the security of your email address and password for all activity that occurs.

Buyers on the website are other independent pharmacies.

You will need to review your state's rules and regulations regarding this. While RxWorld operates only in the states which allow such sales, it is your responsibility as a Seller to know and abide by the relevant statutes in your state.

We do to an extent, but only to help foster the best value for the prescription drugs. Sellers are only allowed to set prices below WAC pricing (or AAWP if WAC is not available) at the time of posting.

Please contact customer service using Email at contact@rxworld.com or
Call us at (484)-RxWorld(484)-(799-6753).

The sale is complete when the buyer confirms delivery on their account and does not dispute the delivery within 24 hours of receipt. After 24 hours, the transaction becomes final, and no dispute claims can be made. Once the transaction becomes final, we will initiate a transfer of the funds to your provided bank account. Please allow up to 5 business days before making a customer service inquiry if your funds have not been received.

RxWorld charges a fee of 8% of the total sale or $5.00, whichever is greater.

Yes. Each pharmacy must be registered separately.

Yes. Once a Buyer has placed an order and received it, the buyer will have three business days to leave a rating for the seller with the option to comment as well. The ratings and comments will be available in a section of the seller's profile called "Reviews."

Yes. Any Member that goes to your profile will be able to see your reviews.

You can change your contact information by contacting customer service. If you are changing your address, you will need to provide your new pharmacy location and update the pharmacy license in our file. Please bear in mind that we will need to verify this information before allowing you to conduct transactions with the updated information.

Once logged in, you go to the "Sell" tab. A series of prompts will guide you to the final posting. You will need the details of the prescription drugs you are selling. Including, but not limited to, NDC number, lot number, expiration dates, pack information, pricing, prescription drug history, and photos.

Yes. You can edit or delete your posting by going into your account under "Posts" and selecting to "edit" the post of your choosing.

No, transactions made through RxWorld are intended for specific patient needs or declared public health emergencies- not as a wholesale transaction for stocking inventory.

There are several factors to consider when looking at the pricing. Since you as a Seller are an independent pharmacist or pharmacy owner, the prescription drugs you sell can vary in expiration date, stock quantity, and packaging condition from those of other Sellers. Although we try to regulate the costs of prescription drugs to provide value to Members, we still want to foster as much freedom as we can in the marketplace. RxWorld is not the direct seller, but rather a platform for Sellers and Buyers to conduct their transactions. Sellers are free to price their drugs at their discretion as long as they are not violating the terms of this website. However, an open marketplace of this nature also allows healthy competition in pricing, so RxWorld remains confident that Buyers will be able to find what they are looking for at a comfortable pricing.

When Sellers post their prescription drugs for sale, each post contains a detailed list of facts about the products including; photo, name, size of the pill, size of pack, expiration date, strength, quantity, form, lot number, and package condition.

We use an automated clearing house (ACH) processing for bank-to-bank transactions.

No. For now, we only allow bank-to-bank transfers to help create a secure and straightforward experience for Members.

Generally, all orders are final sale, unless otherwise provided for in our User Agreement.

Sellers are required to confirm an order within 48 hours of the order placement. If you do not have the prescription drugs ordered, you can cancel the order or contact the buyer through the website to explain any changes they may expect.

If an order is destroyed, lost, or incorrect, Buyers are encouraged to contact our customer service immediately to place a claim and resolve the matter within 48 hours of delivery. If you send an item other than that which was ordered, it is your responsibility to fulfill the remaining items, including the cost of additional shipping. You, as the seller, are responsible for the cost of return shipping for any items shipped in error.

You are required to send all of the items a single Buyer orders for a single location in one package. However, if an item ordered requires special handling, it may need to be shipped separately.

Yes, but only if the order has not been confirmed by the seller after two business days as required. If you do not wish to cancel your order, but the seller has not confirmed it, you can contact customer service to try. A customer service representative will reach out to the seller.

To get started on RxWorld, you must register. To register, go to RxWorld.com and click "Free Registration." Follow the prompts to enter your pharmacy information. When your registration is complete, we will verify your pharmacy information and send you an ACH form to complete. Once all of your information is verified, we will email you a temporary password to log in with. Once logged in, you can change your password right away.

Yes, we are proud to offer free membership for all accounts registered on our website.

Yes. To use this website, you must be a licensed pharmacy owner in good standing with your state licensing authority.

Please contact customer service using Email at contact@rxworld.com or
Call us at (484)-RxWorld(484)-(799-6753). Our customer service representatives will respond to you within two business days. For technical support, please contact us at contact@rxworld.com.

The following items are strictly prohibited from being sold, posted, advertised, or purchased on this website:

  • The resale of prescription drugs purchased previously on the website to any other Member within 60 days of the purchase.
  • Liquidation of inventory related to bulk purchases, sale (potential or actual), or pharmacy closure.
  • Selling items acquired through government discount programs or preferred pricing.
  • Posting and selling items that are restricted to a limited distribution network.
  • Posting and selling items subject to manufacturer's pre-authorization.
  • Sale of recalled, quarantined, or otherwise adulterated drugs under local, state, or federal laws or regulations.
  • The transfer of isotretinoin or clozapine related chemicals or drugs.

Any violation of the above will result in legal liability to you as well as suspension or termination of your Membership and access denial.

No.

No.

Once the order is placed, the seller will have 48 hours from the order time to confirm the availability of the items ordered. The buyer is responsible for shipping costs unless the seller offers otherwise. The seller will provide a packing slip and shipping label to the buyer to allow the buyer to track the package. Sellers must use a reputable delivery service. Sellers are responsible for boxing and shipping items in conformance with the packaging guidelines of the delivery service it uses. Seller must include in its posting the type of shipping they will use. They will select the proper shipping method and packaging for the type of item, paying particular attention to frozen or refrigerated items. If an item that is frozen or refrigerated is ordered, the seller must choose to ship overnight at the quickest delivery option available. The seller must follow the delivery guidelines to ensure that the delivery time will not be extended due to a holiday or weekend schedule. The seller retains ownership and the financial responsibility of the item until the item is delivered to the buyer. If the buyer doesn't refrigerate or freeze these items upon receipt, then the buyer is responsible for the delivery and mishandling of shipment.

You can resell prescription drugs purchased previously on the website to any other Member after 60 days of the purchase, no earlier.

If you, as a seller, fail to deliver the items you posted or deliver invalid, fraudulent, altered, or misrepresented items. We reserve the right to cancel the order. We can also terminate or suspend your membership, contact applicable regulatory agencies, and charge you reasonable penalties or fines. We strictly prohibit users from posting items if they are not able to provide the exact items to fulfill orders.

No. This is strictly forbidden. RxWorld takes no responsibility or liability for any damages you may incur by engaging in offline transactions, including ones that originated on the website.

No. RxWorld specifically forbids this. This includes, but is not limited to, material that promotes a website other than this one, catalogs, business cards, business reply cards, bookmarks, coupons, flyers, solicitations, or other marketing or advertising material.

No. To ensure product safety and handling, we require shipments to be made only to registered pharmacy addresses.

No. To ensure product safety and handling, we require shipments to be made only to registered pharmacy addresses.

For more information, please visit the following website: https://www.fda.gov/Drugs/DrugSafety/DrugIntegrityandSupplyChainSecurity/DrugSupplyChainSecurityAct/.